Privacy Policy

At Social Solutions, we are committed to safeguarding the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website. By accessing and using our website, you consent to the practices described in this policy. Please take the time to read and understand our Privacy Policy carefully.

  1. Information We Collect:

1.1. Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, postal address, and any other information you choose to provide.

1.2. Non-Personal Information: We may collect non-personal information such as your browser type, IP address, operating system, device information, and website usage data through cookies and other tracking technologies. This information is used to improve the functionality and user experience of our website.

  1. How We Use Your Information:

2.1. Providing Services: We may use your personal information to provide you with the services and information you request from us, including responding to inquiries, scheduling appointments, and communicating with you about your needs.

2.2. Communication: We may use your contact information to send you updates, newsletters, and promotional materials that may be of interest to you. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

2.3. Website Improvement: Non-personal information is used to analyze trends, administer the website, track user movements, and gather broad demographic information to improve our website’s performance and user experience.

2.4. Legal Compliance: We may use and disclose your information as required by law or when we believe that such action is necessary to comply with a legal obligation, protect our rights, prevent fraud, or ensure the safety of our users.

  1. Sharing Your Information:

3.1. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, providing services, or conducting business. These service providers are obligated to use your information solely for the purpose of assisting us and are contractually bound to keep your information confidential.

3.2. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

  1. Data Security:

We take the security of your information seriously and implement reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

  1. Your Choices:

5.1. Access and Update: You have the right to access and update your personal information provided to us.

  1. Children’s Privacy:

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us, and we will take appropriate steps to remove the information.

  1. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices and services. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

  1. Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at enquiries@socialsolutions.co.uk.

By using our website, you agree to the terms and conditions outlined in this Privacy Policy.